Part of New Forest Technology Services
0/0/2Privacy notice

How we handle your information

KNX Partners is the KNX division of New Forest Technology Services. This notice explains what happens to the information you send us through this website.

What we collect

When you send an enquiry we collect the details you give us: your name, email address, phone number, the postcode of the building, your role in the project, and the information you provide about the building and what you’d like it to do.

Why we collect it

Only to answer your enquiry, advise you, and arrange and carry out work. We don’t use your details for marketing, and we don’t sell or share them with anyone else.

How long we keep it

Enquiries that don’t lead to work are kept for up to 24 months, then deleted. Where we’ve carried out work, we keep the records needed for warranties, servicing and our legal obligations.

Who can see it

Enquiries are received by our KNX team at New Forest Technology Services. Stored records are visible only to authorised staff.

Cookies

This website sets no advertising or tracking cookies and uses no analytics that identify you.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email us and we’ll action the request.

Contacting us about privacy

Email info@newforesttech.services or call 01425 705035. If you’re not satisfied with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.

Data controller: New Forest Technology Services Ltd, 11 Blakes Yard, New Street Mews, Lymington, Hampshire SO41 9NW. Company no. 14901070.